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Springer Nature Navigator

A responsive web application used by research institutes across the globe to explore in detail any topic of interest, at the same time build their own topics based on existing research

The Springer team wanted to redesign their already existing responsive website to improve it’s experience for its core users, who are High-level researchers in Research institutes.

The Navigator has 2 components:

  1. Explorer allows researchers to look at a topic of interest in depth, its various components, as well as find the researchers working in that space.

  2. Builder allows for users to build a topic of their interest based on information provided by users.

Project Goals
  1. Redesign the existing Navigator to help users make informed decisions through user research and testing.

  2. Optimize the flows and Information Architecture and mae it easy for users to find the right information at right time.

  3. Design the Builder to help users create their own topics with minimum available information.

Target Audience
  1. Research Officers - Directors, VPs, Vice Chancellors
    They sit at the top positions of any research organization and provide any and all types of support to the research. They are driven towards improving their organizations’ ratings and research capabilities and support the researchers

  2. Faculties - Deans, Professors
    They are the high-position senior researchers who directly communicate with the ground-level researchers and have a huge role to play in making strategic decisions.

  3. Corporate - CROs, Head of R&Ds
    These users are directly in contact with the top positions within their corporate organizations, and often look for insights which could help them deliver business value and get the best products to market.

My role
  1. Heuristic Analysis

  2. Gathering insights from user interviews

  3. User flows

  4. Wireframing

Problem Statement
  1. How might we make it easy for users to find relevant information out of a large set of information?

  2. How might we make the platform more engaging?

  3. How might we help users create their own topics with minimum information?

  1. Designing for a very niche domain we don't have much information about.

  2. Focusing on both minimal design along with engaging and interactive features.

Our Approach
  1. Conducted Discovery Sessions with stakeholders to understand their current product flow and their expectations from the re-design.

  2. Turned that information into Information Architecture and User Flows for the key complex journeys

  3. Created wireframes.


We conducted discovery workshops with the clients to​ identify the following

  • What issues users were facing with the current portal?

  • What are the user and business goals for the redesign?

  • What is the current flow of information?

  • Their expectation from Builder?

This helped us give a base to start with our Heuristic Analysis and Information​ Architecture.

Explorer - Heuristic Analysis
Explorer - Wireframes explorations
Topic intro
Topi anatomy.png
Topic anatomy
Expert finder.png
Expert finder
  1. Improved flow of information for users instead of having to consume everything together.

  2. User-friendly and engaging functionality.

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